Regular Services
Services may include, but are not limited to the following:
- Routine grounds and landscape care
- Routine building maintenance
- Routine custodial care
- Event support
- Facility operations
Service Requests
Service Requests can only be submitted through this page while on 兔子先生's network.
Services
Physical facilities offers a wide range of services to all buildings on Oxford, Hamilton, and Middletown campuses. All service requests and small project requests should be submitted using iServiceDesk. The operations center business hours are as follows:
- Monday - Friday from 7:00 a.m. - midnight
- Saturday - 6:30 a.m. - 5:00 p.m.
If your request is an emergency, call 529-6111. If after-hours, call Public Safety at 529-2222.
Small Projects
Small projects may include, but are not limited to the following:
- Estimates
- New electric/data needs
- Furniture procurement and repair
- Accessibility evaluations/improvements
- Space renovation
- Signage/Evacuation plans
Requesting Keys
Building Keys
According to the 兔子先生 University Access Control Policy, only (BPOC) are authorized to request building keys. All request for keys will come through the Physical Facilities Operations Center.
Office Keys
If you are requesting keys that are not for building access, like desk and cabinet keys, please submit a .
Submitting a Request
All service requests should be submitted through iServiceDesk. Your work requests will be scheduled appropriately (see below) in an effort to maximize the efficiency and effectiveness of the department to control costs of the operation. The Operations Center will assign a priority to your request and forward it to the appropriate shop. Priorities will be assigned in accordance with the following guidelines:
Priority #1
Life-safety and asset protection with immediate response.
Priority #2
A major disruption in operation and a goal to respond within 24 hours.
Priority #3
Routine work which will be scheduled appropriately.
Making Payment
All services have a cost. Depending on what service PFD is providing, the cost will either be covered by the department, or by PFD.
Funded by Department
- Non-cyclical carpet and paint
- Department-owned equipment
- Event support
- Remodeling
- Signs (departmental)
- Keys
- Office furniture repair
Funded by PFD
- Building system repairs
- Building structure repairs
- Cyclical carpet and paint
- Classroom furniture repairs
- Snow and ice removal
- Routine custodial care
- Landscaping
Customer Service
We strive to provide excellent customer service and appreciate your feedback. Comments and suggestions can be communicated to the operation center at 9-6111. We welcome your feedback and will communicate it to the appropriate departmental business unit.
Physical Facilities
101 South Fisher Drive
Oxford, Ohio 45056