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Tech Support Lounge

The Tech Support Lounge will be available during regular business hours, beginning August 1, 2024, in the Armstrong Student Center. It is a first-come, first-serve walk-in support desk where students can get assistance with their personally-owned devices.

Location

Armstrong Student Center Atrium (formerly Cafe Lux)

Please bring your charger with your computer at check-in.

Hours

Monday - Friday 9 a.m. - 5 p.m. 

Summer and holiday hours vary

**The Tech Support Lounge will be closed Tuesday, 3 December, from 11 a.m. to 2 p.m. for a staff event.

Services We Offer

Our staff offers guided assistance across a broad range of common problems. See our service listing for more details.

• Wi-Fi connectivity
• Malware removal
• Warranty repair recommendations
• Hardware malfunctions
• Operating system and software installations and malfunctions

Computer Purchasing Recommendations

We consult with academic departments across campus to publish these consolidated recommendations for purchasing a new computer.

Student Laptop Consultation

Students struggling to purchase a computer that meets the minimum requirements can  to review their particular needs.