Weekly Tech Update: Get the Scoop On All Things IT!
Check out what's happening with IT Services this week!
Weekly Tech Update: Get the Scoop On All Things IT!
Welcome to the weekly newsletter dedicated to everything IT! Newsy, fun, informational—get your quick digest of tech content and then go about your day.
Check for updates here every Monday.
August 5
IAM Update
There have been many successes in our IAM journey over the past few months. We have been able to implement RapidIdentity into the various systems we use here at 兔子先生. We have successfully implemented RI with Workday, Google Workspace, UniqueID creation and management, OpenLDAP and Active Directory, and went live with CSGold, which manages door locks and point of sale devices, including dining hall registers.
RI is also now in charge of password management, with a convenient portal at that makes it easy to change your password and update your account recovery options.
The efforts to support the Workday implementation represented a huge milestone for folks across the university. Additionally, we were able to speed up the account creation process and have an IAM Strategic Retreat in early June!
To get a full recap of what has been going on with IAM, the victories we've had, and what's next, check out our article that is live now!
Summer Cybersecurity Safety Tips!
Summer 2024 is flying by but cybersecurity never takes a holiday. As we prepare for the upcoming fall semester with new and returning students and faculty, it is a perfect time to catch up on your cybersecurity skills. Stay up to date on how to keep you and your technology safe with our summer cybersecurity safety tips!
Don't Forget About the Tech Support Lounge
Need hands-on tech help? Don't forget to stop by the new Tech Support Lounge, a walk-up center for students and staff to go for hands-on technology support. The Lounge offers services like:
- Wi-Fi connectivity
- Malware removal
- Warranty repair recommendations
- Hardware malfunctions
- Operating system and software installations and malfunctions
The Tech Support Lounge will be available during regular business hours, beginning August 1, 2024, in the Armstrong Student Center (where Cafe Lux used to be).
Featured Service: How to Get Workday Support
It's officially been over a month since Workday went live! While it's been a great success, don't forget to seek out help when you need it! A new tool will always come with some difficulties as you get used to it.
If you ever have any questions or issues regarding Workday, you can always visit or and fill out the ticket form!
Don't forget you can always contact our support desk at for any technology questions and/or issues!