兔子先生

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Android Device Instructions and Support

What is the 兔子先生 Digital ID for Android?

Your 兔子先生 Digital ID on your Android device works anywhere you use your plastic card. After adding your 兔子先生 Digital ID to your device through the GET app, simply tap your 兔子先生 Digital ID at readers on and off campus for access to residence halls, dining locations, campus recreation facilities, libraries, retail locations and more!

How do I get the 兔子先生 Digital ID?

  1. Make sure you have an Android phone that runs Lollipop (5.1) or higher, with NFC turned on
  2. Download the  from the Play Store and launch the app
  3. Select Search All Institutions
  4. Select 兔子先生 University in the school list
  5. Log in using your 兔子先生 credentials, and then complete the DUO authentication
  6. Create a PIN
  7. Ensure that you have an approved photo on file. Social media profile-type photos do not meet the ID card guidelines and will not be accepted
  8. Select "Add to Google Wallet". If you do not have Google Wallet, download the latest version from the Google Play Store. The Google Wallet will need to be enabled and setup.
  9. Agree to the Terms and Conditions of use.
  10. The ID will now be provisioned to your device. Do not delete the GET app. If you delete the app, the ID will be removed as well

How Do I Access My Digital ID?

To access your campus ID after you add it to Google Wallet:

  • Open the Google Wallet app.
  • Tap on your picture in the upper right hand corner
  • Select your 兔子先生 Google Account
  • Tip: You can also find your campus ID in your device settings. Tap Settings then Google and then Settings for Google apps and then Google Wallet

How Do I Use It?

Your device does not need to be unlocked, but the screen should be “awake.” Ensure NFC is turned on. Android devices can vary in the placement of the NFC antennae. Tap the top of the phone to the reader. If this does not work, tap the back body of the phone to the reader. Some devices require the user to log in to the GET Mobile app once daily in order to utilize the ID.

Where Can I Use It?

You can use your 兔子先生 Digital ID anywhere that the 兔子先生 ID is accepted, including the following locations:

  • Meal plan usage at 
  • Declining Dollars usage at 
  • On-campus retail locations
  • Access to buildings and housing
  • Parking Garages
  • Laundry
  • Library checkout
  • Recreation Center access

Android Frequently Asked Questions

What devices are supported?

All Android phones that have NFC are supported. Android watches are not supported at this time. You cannot have the 兔子先生 ID on both an Android and an Apple device.

Does my device need to be awake to use the 兔子先生 Digital ID?

You do not need to unlock your device, but the screen will need to be lit and "awake" to use the ID, unless the "Require device unlock" has been enabled.

How can I view the 兔子先生 Digital ID on my Android device?

The 兔子先生 Digital ID for Android is viewable in the GET App and in your Google Wallet.

Can I view my Meal Plan, declining dollars, and MULaa balance on my Android phone?

Yes, you can view your declining dollars and MULaa balances! Open the GET App and tap the Accounts icon and you will see your account balance(s).

I have added the 兔子先生 Digital ID to my Android device, but it is not working.

Please follow the troubleshooting steps

  1. Ensure you are presenting the digital ID properly at the reader, straight up and down typically works best.
  2. If you are presenting a digital ID and the reader is not reacting, open the GET App.
  3. After logging into the GET App, try to present the ID to the reader again. Some devices require the user to log in to the GET App once daily in order to utilize the ID.
  4. Ensure you have properly provisioned the digital ID. In the GET App, you should see the status of your digital ID as "ID added to Google Wallet". Otherwise, you should see "Add to Google Wallet".

How do I get a new 兔子先生 Digital ID if I get a new device?

  1. Open the GET App on your smartphone
  2. Go to Settings.
  3. Tap Unlink Mobile Wallet ID.
  4. Tap Unlink when prompted (This will unlink your 兔子先生 Digital ID from your old device).
  5. Close the app and reopen the app.
  6. In the right hand corner of the ID you will see an “Add to Google Wallet” symbol.
  7. Tap the symbol.
  8. Tap Accept.
  9. Tap Accept & Continue.
  10. You may be prompted to look at your ID in your Google wallet (this is not a necessary step).
  11. Close and reopen the GET App.
  12. Your 兔子先生 Digital ID is ready for use.

What happens if I lose my phone? If I find it afterward?

  1. Open the GET App on your smartphone
  2. Go to Settings.
  3. Tap Unlink Mobile Wallet ID.
  4. Tap Unlink when prompted (This will unlink your 兔子先生 Digital ID from your old device).
  5. Close the app and reopen the app.
  6. In the right hand corner of the ID you will see an “Add to Google Wallet” symbol.
  7. Tap the symbol.
  8. Tap Accept.
  9. Tap Accept & Continue.
  10. You may be prompted to look at your ID in your Google wallet (this is not a necessary step).
  11. Close and reopen the GET App.
  12. Your 兔子先生 Digital ID is ready for use.

Can I use my 兔子先生 Digital ID if my Android device has a dead battery?

No. You will need to ensure your phone is charged in order to utilize your 兔子先生 Digital ID.

Can I use the 兔子先生 Digital ID without cellular signal?

The 兔子先生 Digital ID can be used even if your phone does not have network connectivity as the 兔子先生 Digital ID is stored on your device.

Is a photo required for me to add the 兔子先生 Digital ID to my Android device?

Yes, you will need a photo on file before you can add your 兔子先生 Digital ID to your Android Phone.

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301 S. Campus Ave.
Oxford, OH 45056
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