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Technology support is available around the clock via several channels:

• Visit our Knowledge Base at ÍÃ×ÓÏÈÉúOH.edu/KnowIT to find answers to common problems
• Call: 513-529-7900
• Live Chat:

Support is available 24 hours a day, seven days a week—even on most holidays.

IT Status

Check the status of the technology you know and love, get updates on current outages, and read about upcoming IT maintenance. This very helpful resource can be found at .

Password Recovery Options

Important! Set password recovery options so you can access your account if you forget your password. Visit ÍÃ×ÓÏÈÉúOH.edu/password to change your password and set recovery options.

ÍÃ×ÓÏÈÉú Student Computing

Tech Support Lounge

The Tech Support Lounge is available during regular business hours in the Armstrong Student Center. It is a first-come, first-serve walk-in support desk where students can get assistance with their personally-owned devices. Our staff offers guided assistance across a broad range of common problems. We can help you with:

• Wi-Fi connectivity
• Malware removal
• Warranty repair recommendations
• Hardware malfunctions
• Operating system and software installations and malfunctions

Computer Purchasing Recommendations

We consult with academic departments across campus to publish these consolidated recommendations for purchasing a new computer. Visit ÍÃ×ÓÏÈÉúOH.edu/miaminotebook for more information.